Information Technology

One of Lulu’s key strengths is “Innovation”, thus, on the technologic front; Lulu is one of the early adopters of new technologies thereby facilitating more convenience to its employees, staff, HR and customers. Today we hold the title “Customer Centre of Excellence” to develop and enhance the Group’s strategic move of the SAP ERP suite.

The major milestones include:

Supply Chain Innovation

WMS to have automated store replenishment to distribution centre using Mobile Computers and Pick to Voice technologies.

Intelligent Building Management Systems

Being the first to deploy Intelligent Building Management Systems reducing the carbon footprint (green initiative) which includes, Energy Management, Facility Management etc.

State-of-the-art Logistics Facility

  • 9 Centers
  • 11 Million Sq.ft

Logistics & Distribution

Imports are streamlined with merchandise categories and the Group has its own manufacturing and outsourcing facilities spread across East and Southeast Asia, the Indian subcontinent and Africa. State-of-the-art logistics center in Abu Dhabi & Dubai with regional hubs in different countries help to seamlessly integrate multi-level functions and real time decision making in order to maintain optimum levels of stocks at all times. With one of the largest fleet of modern delivery vehicles, the Group today effectively manages the stock position in its vast network of retail stores across the region.